Top 12 Most Frequently Asked Questions

1. What exactly is an AI voice receptionist?

It's a voice AI that answers your phone calls when your team can't (after hours, during rush, or when they're busy with customers). It sounds human, books appointments directly into your system, and works 24/7. Think of it as overflow support, not a replacement for your staff.

2. Does it actually sound human, or does it sound like a robot?

It sounds human. We use Google Gemini Flash which is the same tech behind Google's AI. Most callers appreciate having 24/7 service. Want proof? We'll build you a custom demo in 180 seconds so you can call it yourself and decide.

3. How much does it cost?

Pricing is based on call volume. For most businesses handling 300-800 calls/month, it's $499-$799/month. The first two months are free. Most businesses generate $15K-$50K/month in additional revenue, so the ROI is typically 20-50x.

4. How long does it take to set up?

3 minutes to create the agent. 1 hour for the Business Onboarding Interview where we customize it for your business. Then it's live. Most businesses are fully operational within 48 hours of signing up.

5. Will it integrate with my booking system / POS / calendar?

Yes. We integrate with 200+ systems including Toast, OpenTable, Yelp Reservations, Google Calendar, most practice management systems (Dentrix, Eaglesoft, etc.), and standard scheduling tools. If you have a "Reserve" button on Google Maps, we can connect to it automatically.

6. What if someone has an emergency or needs to talk to a real person?

You set the rules. During onboarding, we configure escalation protocols (ex. emergency calls can be transferred immediately to your designated number). The AI can also transfer to a human anytime based on keywords you define (like "emergency," "urgent," "manager," etc.).

7. Can it speak languages other than English?

Yes. It speaks 30+ languages including Spanish, Mandarin, French, and more. It can auto-detect the caller's language and switch mid-conversation. If you serve Spanish-speaking customers, for example, it handles those calls natively without you hiring bilingual staff.

8. What happens to my current receptionist / front desk staff?

Nothing. The AI doesn't replace your team if you don't want it to. It can handle overflow and after-hours calls. Your staff stays focused on in-person customers while the AI catches calls they can't answer. Think of it as giving your team a superpower, not replacing them.

9. How do I know it's actually working and capturing revenue?

You get a live dashboard showing every call handled, every booking made, and the exact dollar amount of Additional Secured Revenue (ASR). Most businesses see $5K-$15K captured in the first 30 days. You'll know exactly what it's doing and how much it's earning you.

10. What if I don't like it? Can I cancel?

Yes. No contract, no cancellation fees. You can cancel anytime. The first two weeks are completely free so you can test it risk-free. 99% of businesses keep it after the trial because the ROI is undeniable, but there's zero obligation.

11. Is my customer data secure? Are calls recorded?

Yes, all data is encrypted and secure. Calls are recorded (with disclosure) so you can review them for quality control, but recordings are private to your account. We're HIPAA-compliant for healthcare businesses and follow all privacy regulations. We never sell or share customer data.

12. How is this different from just using voicemail or an answering service?

Voicemail: 95% of people who hit voicemail never call back. You lose the lead.Answering service: Costs $3-4K/month, inconsistent quality, limited hours.AI receptionist: Answers instantly 24/7, books directly into your system, costs $499-799/month, never calls out sick.The difference: voicemail loses revenue, answering services are expensive and unreliable, AI captures revenue automatically at a fraction of the cost.

Bonus: What's the catch?

No catch. The AI costs $499-799/month. If you're handling 300+ calls/month and currently missing 30-40% (national average), you're losing $10K-$50K/month. We're offering to capture that for $500. The "catch" is you have to have enough call volume for the ROI to make sense. If you're getting <200 calls/month, it's probably not worth it for you.